SAP Experience Management (XM)
Qualtrics captures experience data across key dimensions – brand, customer, employee, product – and combines it with operational data to provide a comprehensive view of a brand’s operations and perceptions then triggers action.
Overview :
An Intelligent Experience
Management
Qualtrics captures experience data across key dimensions – brand, customer, employee, product – and combines it with operational data to provide a comprehensive view of a brand’s operations and perceptions then triggers action.
The Benefit
Why Choose SAP Experience Management?
Uncover the products, services, and experiences that customers and employees want next.
Decrease churn. Increase customer lifetime value. Reduce cost to serve.
Attract and retain talent. Increase engagement. Improve productivity.
Improve product market fit. Increase share of wallet. Decrease time to market.
Acquire new customers. Increase market share. Improve awareness and perception.
SAP Experience Management
Features & Functions
Select tab below to see the details
Customer Experience
Increase your customer loyalty and spend , fix every broken experience with customer , & hear every customer voice, so you can gain an understanding of your customer experience and take the right actions that drive meaningful impact.
Employee Experience
Gather continuous feedback from every employee to gain a better understanding and impact the engagement, talent planning, productivity and innovation.
Brand Experience
Increase sales, grow market share with predictive insight that go beyond traditional brand tracking, integrate your brand, customer and employee experience data with operational data from across the business to find out what’s really driving the result.
Product Experience
Take your products to another level by bring your customer into product development, seek out any feedback from customer dan turn it out into actionable data that will improve your product to your customer.
What we do?
It’s Our Customer Voice
Sylvanus Gani Mendrofa
Equine Global can meet our needs by providing additional solutions that can be integrated into the SAP S/4HANA system.
Mariani
Dwidaya entrusts the implementation of SAP to Equine Global as one of the experienced SAP partners in implementing SAP. Equine Global provides a comprehensive solution to the problems faced by Dwidaya at that time. And in the implementation of SAP, Equine and Dwidaya together formulate the right business process for Dwidaya and other Dwidaya Group Subsidiaries.
Andreas Diantoro
For more than 6 years, EQUINE GLOBAL has always becoming one of the top SAP technologies adopting partners for their remarkable achievement especially in professionalism, expertise, and business growth. They also could deliver the best implementation and support to the customers. For that, SAP Indonesia awarded EQUINE GLOBAL as The Best Innovation Partner of the Year of 2017. I am proud of EQUINE GLOBAL.
Lita Komalasari
We are working together with Equine Global since 2015 in SAP implementation project. This project is not only smooth in delivery but also giving so many business benefit we gained today. Equine Global’s team is not only competent but also having dedication and positive motivation in making SAP implementation a successful implementation.
Muhammad Hanafi Sudirman
As one of the innovative logistic companies in Indonesia, Asian Bulk Logistics has gone through digital transformation and reap the benefit of automation with S4HANA implementation in less than 3 months implementation time. Equine has proven methodology and helped ABL to achieve that feat
Learn about services and support!
Offerings from Equine Global (SAP Gold Partner in Indonesia) and GET FREE consultation or request a demo by click button below
