Equine SAP Maintenance Support
Equine helps maintaining your SAP for Mission Critical Support and get fast relief in critical situations to ensure your business continuity.
Equine SAP Maintenance & Support
Annual Maintenance Contract
Application Management Services
Annual Maintenance Contract
This service helps maintaining and manage your SAP related to Annual Maintenance Contract
Application Management Services
This service helps maintaining and manage your SAP related Application Management Services.
The Benefit
It’s a Next Generation SAP Support
Innovation & Continuous Improvement
Update, enhance, and secure your systems
New software releases and SAP enhancement packages
Support packages, technology updates, legal changes
Advanced support for latest SAP innovations
Mission Critical Support
Get fast relief in critical situations to ensure business continuity
Message processing
24×7 access to support advisory center
Service level agreement incl. corrective action for priority 1 messages
Custom code support, e.g. problem resolution for priority 1 messages
Knowledge Transfer
Get enabled in a fast and easy-to-consume way
Self-service via SAP Service Marketplace, SAP Support Portal, SCN, etc
Innovative enablement via SAP Enterprise Support Academy, incl. SAP expert engagement
Access to best practices and guided self-services
Preventive Support
Reduce technical risks and receive insights on optimization potential
Access to core support content in SAP Service Marketplace, incl. SAP Notes assistant
Continuous system monitoring via the SAP EarlyWatch Alert and basic remote services, e.g. SAP GoingLive / SAP OS-DB Migration Check
Advances proactive remote services, incl. a large number of optimization services
Numerous technical quality checks, e.g. for implementation, security optimization, upgrade
End-to-End Application Lifecycle Management
Manage SAP and non-SAP solutions
Core SAP Solution Manager functionality for supporting SAP delivered solutions
SAP Solution Manager incl. application lifecycle management and IT service management for the entire customer solution, incl. SAP and non-SAP solutions
Equine SAP Industry Expert Solution
Explore more about Equine SAP Maintenance & Support Services for your Industry
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